Articles in this section

Submit a booking request for manager approval

Published:
Updated:

When your organization runs the manager-assign booking mode, you tell a fleet manager when you need a vehicle and why, and the manager picks the vehicle for you. This article shows a Driver how to submit that booking request.

Before you start

  • You need a driver profile in MobilityManager. If the system cannot find one for your account, submitting a request fails with "Driver profile not found for current user".
  • You do not choose a vehicle. In this workflow the request holds only a time window and a purpose; a fleet manager assigns the actual vehicle later.

Submit a booking request

  1. Open the booking requests area and start a new request.
  2. Enter the requested start time and requested end time for the period you need a vehicle.
  3. Enter a purpose. This field is required and helps the manager decide which vehicle fits (for example, "Kundentermin München" or "Materialtransport Baustelle").
  4. Optionally add notes with anything the manager should know (passengers, load, preferred pool).
  5. Submit the request.

On success the request is created with the status PendingManagerAssignment and you receive a request number. No vehicle is reserved yet.

Rules that are enforced

RuleWhat happens if it fails
Both start and end time are required"Start time and end time are required"
End time must be after start time"End time must be after start time"
Start time cannot be in the past"Cannot create request in the past"
Purpose must not be empty"Purpose is required"
Note: Times are stored in UTC. Enter them in your local working time as usual; the system normalizes them so the "not in the past" check and the reserved window are correct regardless of your device's time zone.

What happens next

  1. Your request appears in the fleet manager's approval queue, sorted by requested start time.
  2. A manager reviews it and either assigns an available vehicle (your request becomes Approved and a confirmed booking is created) or rejects it with a reason.
  3. You are notified of the outcome, and the assigned vehicle's licence plate appears on your request.
Tip: While a request is still PendingManagerAssignment you can cancel it yourself. Once it has been approved, the request is closed and you would instead cancel the resulting booking.

Related

  • Track and cancel your booking requests
  • The manager-assign booking workflow explained
  • Notifications sent on booking events
  • How auto-assignment chooses a vehicle
AH
Written by Alexander Hagemann
Updated:
Access denied
Access denied