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License integrity self-healing for administrators

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This article explains the license integrity monitor in MobilityManager for administrators: how it self-heals tampered license data, what it warns about, and how to read the integrity status.

Why integrity checking exists

For speed, the platform enforces limits and modules from denormalized license columns stored in the database. The signed license key is the cryptographic source of truth. Someone with database access could edit those columns — raise a limit, flip a module flag, extend the expiry, insert a second active license row, restore the database on another machine, or roll the clock back — without breaking the signature. The integrity monitor is what notices and responds.

Response posture: self-heal and warn

The monitor runs shortly after startup and then about once an hour. Its posture is deliberately non-blocking so air-gapped, perpetual-license installations are never locked out:

  • Every anomaly is recorded as an append-only integrity event (tamper evidence).
  • Columns that disagree with the signed license are auto-corrected from it, so tampering yields no benefit and there is no false-positive risk — the signed license is the customer's true grant.
  • Anomalies that cannot be healed raise a persistent administrator warning but do not stop the product.

What it detects and how it responds

AnomalySeverityResponse
Column mismatch (limit or module flag differs from the signed key)CriticalAuto-corrected from the signed license
Multiple active license rowsCriticalNon-canonical rows deactivated; the authentic row kept
Demo profile violation (demo edited beyond its 1/10/5, all-modules, 30-day profile)Critical / WarningCorrected back to the canonical demo profile
Invalid signature (fabricated or replaced key)CriticalWarned — cannot be healed
Signature unverifiable (no public key configured)WarningWarned — limits cannot be confirmed
Fingerprint mismatch (database restored/cloned to another host)WarningWarned
Clock rollback / last-seen clearedWarningWarned
Over vehicle limit (active vehicles exceed the maximum)WarningWarned; new vehicle creation stays blocked
Missing activation binding (fingerprint or activation date cleared)WarningWarned

Reading the integrity status

The integrity report (available to administrators with the softwareLicense:manage permission) summarizes recent events and an overall status:

StatusMeaning
Not configuredNo active license, or the system database is unavailable — nothing to verify.
OKThe license matches its signed source and all invariants hold.
Auto-correctedTampered columns were detected and healed from the signed license.
ViolationAn anomaly was found that could not be auto-corrected and needs attention.

Each event lists when it was detected, the event type and severity, the field involved, the expected and actual values, the response taken, and a human-readable detail message.

Note: A "violation" status does not disable the product. It means a warned anomaly — such as a signature failure, a host fingerprint change, or an over-limit fleet — is present and unresolved. Investigate it rather than expecting the system to block on your behalf.
Warning: Editing license columns directly to unlock capacity or modules is futile and leaves a permanent record. On the next pass the monitor corrects signed-license fields back to their true values and logs the attempt.

Recommended response

  1. Open the integrity status and review the most recent events.
  2. For auto-corrected entries, confirm the license now matches your true grant — no further action is usually needed.
  3. For warnings such as fingerprint or clock anomalies, investigate whether the database was moved or the host clock changed, and correct the underlying cause.
  4. For an over-limit warning, bring the active vehicle total back within the licensed maximum or apply a license with a higher limit.

Related

  • The license heartbeat and clock-tampering protection
  • Understanding seat limits (companies, vehicles, users)
  • Updating or replacing a license
  • Viewing current license status and usage
AH
Written by Alexander Hagemann
Updated:
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